PSP50116 Diploma of
|Occupations:||Customer Service Manager|
This qualification allows for the attainment of competencies required for independent and self-directed work in the public sector. There may be supervisory responsibilities.
The generalist qualification is particularly suited to those working in an environment where there are a range of responsibilities which are diverse in nature rather than within a narrow specialisation and/or who work in small or regionally based organisations. Chosen elective units should reflect the responsibilities of the individual.
The injury management specialisation covers the skills required for working as injury management case manager in the public sector.
The workplace inspection specialisation covers the skills required for those responsible for the conduct of statutory investigation and enforcement requirements under any of the following legislative frameworks: work health and safety, workers’ compensation, injury management or workplace relations.
The policy development specialisation covers the skills required to develop organisational and public policy within the public sector.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Additional qualification advice
Where a defined specialisation is completed as listed below, the resultant testamur can be titled: Diploma of Government (field of study) e.g. Diploma of Government (Injury management).
(Sourced from Training.gov.au)
* Fee estimate
Smart and Skilled fees are set for the whole qualification. They are not annual fees.
Any fees displayed on this website are estimates only. Contact your chosen training provider to confirm your eligibility and fee.
Apprenticeship and Traineeship qualifications
If you are a NSW apprentice or trainee you may be eligible to undertake the qualification that supports your apprenticeship or traineeship. The fees displayed on this website for these qualifications are based on the standard apprentice or trainee fee. You may be eligible to pay a concession fee or for a fee exemption. Contact your chosen training provider to confirm your eligibility and the fee you will pay.