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SIR20216 Certificate II in

Retail Services

Full time duration: up to 1 year ­  Your fee estimate*:

This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.

This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

(Sourced from Training.gov.au)

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SIR20216
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* Fee estimate
Smart and Skilled fees are set for the whole qualification. They are not annual fees.
Any fees displayed on this website are estimates only. Contact your chosen training provider to confirm your eligibility and fee.

Apprenticeship and Traineeship qualifications
If you are a NSW apprentice or trainee you may be eligible to undertake the qualification that supports your apprenticeship or traineeship. The fees displayed on this website for these qualifications are based on the standard apprentice or trainee fee. You may be eligible to pay a concession fee or for a fee exemption. Contact your chosen training provider to confirm your eligibility and the fee you will pay.

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