BSB30215 Certificate III in
JobTrainer - Fee Free Information: | This is a JobTrainer eligible qualification. If you meet the JobTrainer eligibility criteria and commenced training on or after 16 September 2020, the fee estimate on this page does not apply to you and you will not pay a fee to do this qualification. |
Industries: | Public Administration and Safety , Information Media and Telecommunications , Financial and Insurance Services , Administrative and Support Services |
Occupations: | Call or Contact Centre Operator |
This qualification reflects the role of individuals working in a range of complex customer service roles.
Duties at this level would include working with multiple communication channels, providing excellent customer service, adhering to key performance indicators, working in a team environment, providing support to a team, providing technical advice and capturing data.
Individuals would work under supervision, but may have some authority to delegate.
Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
(Sourced from Training.gov.au)
* Fee estimate
Smart and Skilled fees are set for the whole qualification. They are not annual fees.
Any fees displayed on this website are estimates only. Contact your chosen training provider to confirm your eligibility and fee.
Apprenticeship and Traineeship qualifications
If you are a NSW apprentice or trainee you may be eligible to undertake the qualification that supports your apprenticeship or traineeship. The fees displayed on this website for these qualifications are based on the standard apprentice or trainee fee. You may be eligible to pay a concession fee or for a fee exemption. Contact your chosen training provider to confirm your eligibility and the fee you will pay.
BSI Learning Institute Pty Ltd
BSI Learning Institute Pty Ltd
Hunter Valley exc Newcastle
BSI Learning Institute Pty Ltd
BSI Learning Institute Pty Ltd
Far West and Orana
BSI Learning Institute Pty Ltd
BSI Learning Institute Pty Ltd
Murray
BSI Learning Institute Pty Ltd
BSI Learning Institute Pty Ltd
Illawarra
BSI Learning Institute Pty Ltd
BSI Learning Institute Pty Ltd
Mid North Coast
BSI Learning Institute Pty Ltd
BSI Learning Institute Pty Ltd
Central Coast
BSI Learning Institute Pty Ltd
BSI Learning Institute Pty Ltd
Capital Region
BSI Learning Institute Pty Ltd
BSI Learning Institute Pty Ltd
Coffs Harbour - Grafton
BSI Learning Institute Pty Ltd
BSI Learning Institute Pty Ltd
Central West
BSI Learning Institute Pty Ltd
BSI Learning Institute Pty Ltd
New England and North West
BSI Learning Institute Pty Ltd
BSI Learning Institute Pty Ltd
Richmond - Tweed
BSI Learning Institute Pty Ltd
BSI Learning Institute Pty Ltd
Newcastle and Lake Macquarie
BSI Learning Institute Pty Ltd
BSI Learning Institute Pty Ltd
Southern Highlands and Shoalhaven
BSI Learning Institute Pty Ltd
BSI Learning Institute Pty Ltd
Riverina
BSI Learning Institute Pty Ltd
BSI Learning Institute Pty Ltd
Sydney